Before you can access the data from your devices, you need to activate them.
To activate your devices, please go to the Product Activation. Fill out the form with all the required information and your devices will be active within 24 hours after submission.
- If you want your location to have a specific name, please provide this in the “Additional Comments” field, otherwise we will use your Company Name.
- If you want to add more devices to your existing location, please provide the Location ID (can be found under “Settings” in the Sensohive App)
Creation of user accounts
The information entered during the device activation will be used to create a user account for the Sensohive App. You will receive an invitation to your new location by email after activation.
- If you would like additional users to have access, you can enter the details under “Additional User Accounts” (name + email required) during activation.
- If you have already activated, you can do it under “Settings” in the Sensohive App.
Click on [Accept the invitation] in the email and your browser will open a new tab. Choose your country (to get the correct country code), enter your phone number (for SMS-notifications), and type in your desired password twice.
After filling the form, click on [Sign in] and you can login with your email and newly created password.
Try checking the “Updates” and “Spam” folder if you don’t receive an invitation within 24 hours. If you still haven’t received anything, please contact support.